The definition of communication that comes closest to my definition of communication is, “Speech communication is a human process through which we make sense out of the world and share that sense with others” (Definitions of Communications, 2011). I chose this definition of communication because it fits my idea of why we communicate. I think the main reason we communicate is to share something with others. Communication is done not only to share information, but sometimes to share non-vital information, which means some things we share fill an emotional desire too.
Each word spoken can affect the end result, Peter de Jager points this out in his investigation of a communication misunderstanding that caused flight 52 crash. He states that the words “Priority Landing” instead of “Fuel Emergency” which resulted in disaster (The Mathematics of Communication 2007). Also, being aware of when not to speak is crucial in being an effective communicator.
An important interpersonal communication skill is the ability to listen to the message that the sender is conveying. Listening involves interpreting the message correctly and this can be done by giving one’s full attention to the sender. Many times it is hard to completely understand the message, but properly applied techniques like paraphrasing can help to rectify some misunderstandings.
Having a mind clear of stereotypes is another important interpersonal communication skill. The best way to encourage people to look beyond stereotypes is by understanding the saying “Don’t judge a book by its cover”. We must look at the mental and spiritual side of a person because none of us really have any control over the physical elements. Sarah Trenholm (2011) states “If we use language wisely, we can control communication; if we do not, communication can have unintended effects” (p.93). In order to accurately judge a person one cannot use stereotyping because it is inaccurate. Wisdom, knowledge, growth and maturity come from opening our minds to learning the truth about the people and things around us.
In order to achieve successful communication it is important to understand why we communicate, speak each word with careful thought, listen the to message, and have a mind clear of stereotypes or pre-determined judgements. Communication will work if good skills are applied to the process.
Definitions of Communication. Table 2.1.
Thinking through communication: An introduction to the study of human communication 6th ed. By
Sarah Trenholm 2011. Allyn & Bacon.
New York. p. 19
Jager, P.d. (2007). The Mathematics of Communication: municipal world. 117(8), 49-50. Retrieved December 11, 2010 from CBCA Complete.
(Document ID: 1316756081).
Trenholm, S. (2011). Thinking through communication: An
introduction to the study of human communication 6th edition. Allyn
& Bacon, Pearson Education, Inc. New
York
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