The Art of Communication

Surrounded by familiar furniture

Relaxing in her comfortable old chair

Watching the birds peck out the clover stuck between her patio tiles

Wondering why they did what they did

Wishing she could have finished high school

Maybe they would have taught her about the birds

Four dozen Christmas cookies were a good start today

She must get done with this scarf before it was time to go

Softly she placed a mary jane in her mouth, like Sunday morning communion

Everyone knew Saturday night was for playing cribbage

It will be good to see Margie and Ted and talk the night away

Knitting finished, her eyes raised to the closet

The bronze metal button glistened from the sunset’s rays

She’d wear the chocolate brown coat her mother wore

It’s clean texture and small shaggy loops would be useful tonight

One thing that always amazed her about this stylish coat with the heavy buttons

Though it was made for her mother, it also fit her well

Defining Communication and How it Works

The study of communication is an exciting area of study because it affects our lives immensely. The definition of communication will vary with each individual because it involves personal concept and perception. Communication requires many elements to in order to be considered effective.  Over time, people have communicated in many different ways, but the outcome results in two or more people who have shared something of value. 

The definition of communication that comes closest to my definition of communication is, “Speech communication is a human process through which we make sense out of the world and share that sense with others” (Definitions of Communications, 2011).  I chose this definition of communication because it fits my idea of why we communicate.  I think the main reason we communicate is to share something with others. Communication is done not only to share information, but sometimes to share non-vital information, which means some things we share fill an emotional desire too. 

 Each word spoken can affect the end result, Peter de Jager points this out in his investigation of a communication misunderstanding that caused flight 52 crash.  He states that the words “Priority Landing” instead of “Fuel Emergency” which resulted in disaster (The Mathematics of Communication 2007). Also, being aware of when not to speak is crucial in being an effective communicator.
 
An important interpersonal communication skill is the ability to listen to the message that the sender is conveying.  Listening involves interpreting the message correctly and this can be done by giving one’s full attention to the sender.  Many times it is hard to completely understand the message, but properly applied techniques like paraphrasing can help to rectify some misunderstandings. 

Having a mind clear of stereotypes is another important interpersonal communication skill. The best way to encourage people to look beyond stereotypes is by understanding the saying “Don’t judge a book by its cover”.  We must look at the mental and spiritual side of a person because none of us really have any control over the physical elements. Sarah Trenholm (2011) states “If we use language wisely, we can control communication; if we do not, communication can have unintended effects” (p.93). In order to accurately judge a person one cannot use stereotyping because it is inaccurate.  Wisdom, knowledge, growth and maturity come from opening our minds to learning the truth about the people and things around us. 

In order to achieve successful communication it is important to understand why we communicate, speak each word with careful thought, listen the to message, and have a mind clear of stereotypes or pre-determined judgements.  Communication will work if good skills are applied to the process.

Definitions of Communication. Table 2.1. Thinking through communication: An introduction to the study of human communication 6^th ed. By Sarah Trenholm 2011.  Allyn & Bacon. New York. p. 19

Jager, P.d. (2007). The Mathematics of Communication: municipal world. 117(8), 49-50.  Retrieved December 11, 2010 from CBCA Complete. (Document ID: 1316756081).

Trenholm, S. (2011).  Thinking through communication: An introduction to the study of human communication 6^th edition.  Allyn & Bacon, Pearson Education, Inc.  New York